Amazon temporarily ends shipments to Israel due to flight cancellations

The global online business giant Amazon has temporarily ended shipments to Israel due to flight cancellations following 12 days of war with Iran. The Israeli shopping group AliBuy noted that the “Ships to Israel” label has disappeared from product listings on the retailer’s website. Amazon has argued that it had to suspend deliveries as it cannot guarantee delivery dates due to the security situation. 

“Product pages now state that shipping to our region is unavailable, and eligible items have been removed from daily deal pages,” AliBuy explained.

Many disappointed Israeli consumers had hoped to place orders now and receive their items once deliveries resume again. 

“Due to local restrictions beyond our control, we cannot accept new orders or provide delivery to your area at this time,” Amazon states on its website. “We will resume services as soon as conditions allow." 

Amazon has previously continued delivering items to Israel throughout both the pandemic and the Iron Swords war which began with the devastating Hamas-led attack on Israel on Oct. 7, 2023. Amazon’s current decision to pause its deliveries to Israel is therefore considered significant. 

The decision is also likely linked to concerns that the company will be forced to issue widespread refunds to affected Israeli customers who do not receive their orders on time. 

Other global retailers like ASOS, AliExpress, Next, iHerb and Shein have continued to deliver to Israel throughout the war with Iran. Due to high prices at home, many Israelis frequently order and purchase a wide range of products online from global retailers such as Amazon. 

Israel’s Ben Gurion airport announced on Tuesday that it is preparing to resume full operations after the U.S. and Qatar brokered a ceasefire between Israel and Iran. Amazon is expected to resume deliveries to Israel once operations are fully opened and running. 

In February 2025, the Russian Israeli hostage Sasha Troufanov who worked for Amazon, was released after spending 498 days in Hamas captivity. Prior to his captivity, Troufanov worked for the Israeli tech company Annapurna Labs, which was purchased by Amazon. During his captivity, Troufanov’s friends unsuccessfully tried to convince the global retailer giant to issue a statement about its kidnapped worker. However, Amazon refrained from making any statements, claiming that doing so would harm Troufanov during his long captivity in Gaza.

However, Amazon has nevertheless decided to highlight the Hamas Oct. 7 atrocities. In April, Amazon Prime aired the Israeli documentary “NOVA” about the Hamas massacre at the Nova music festival in Israel. 

Sharon Levi, the managing director of the Israeli television company Yes Studios, emphasized at the time the importance of making the documentary availably to more people around the world. 

 “#NOVA is one of our most talked-about and controversial films and always attracted a huge amount of interest when we held exclusive screenings at selected international venues,” Levi assessed at the time. She welcomed Amazon Prime’s decision to include the documentary in its global content. 

“We are, therefore, honored that this extraordinary documentary has just arrived on Prime Video, making it readily available to meet the significant ongoing global demand that we know still exists.” 

Hamas terrorists murdered almost 400 Israelis at the Nova festival; the vast majority were young civilians who came to enjoy music.